GENERAL TERMS AND CONDITIONS (GTC)

for patients of KLASOPLAST Egészségügyi és Szolgáltató Korlátolt Felelősségű Társaság

Effective: as of 2 February 2026

Version: [v1.0]

I. Data of the Service Provider

1. Company name: KLASOPLAST Egészségügyi és Szolgáltató Korlátolt Felelősségű Társaság

2. Abbreviated name: KLASOPLAST Kft.

3. Registered seat: 1137 Budapest, Katona József utca 41. fszt. 2.

4. Company registration number: 01 09 739441

5. Tax number: 13518758-2-41

6. Healthcare provider registration number: [NNK/ÁNTSZ registration number]: M/46702

7. Telephone: +36 30 219 2311

8. E-mail: judit@vrg.hu

9. Website: www.vargaklara.hu

10. Place of practice: Budapest, Vág utca 13.

11. Office hours (indicative schedule): Tuesday and Wednesday (from April 2026: Wednesday and Thursday).

I/1. Treating Physician and Contributors

1. The primary treating physician is: Dr. Klára Varga (ENT specialist, plastic surgeon).

2. The Service Provider is entitled to engage additional healthcare contributors in the performance of services (e.g. anaesthesiologist, surgical assistance, healthcare provider providing the surgical facility), who shall act with independent professional responsibility within the scope of their own activities.

3. The Service Provider holds mandatory professional liability insurance for the performance of healthcare activities.

Insurer: Allianz Hungária Zrt.

Policy number: 321279746

Insurance coverage: HUF 5,000,000/claim and HUF 10,000,000/insurance period

Territorial scope: Hungary

The claims settlement conditions of the insurance are governed by the insurer’s general terms and conditions.

4. Location of surgical procedures: Saint James Klinika, 1034 Budapest, Bécsi út 68–84.

Anaesthesiology services provided by: Saint James Klinika, 1034 Budapest, Bécsi út 68–84.

Delimitation of liability:

Dr. Klára Varga and KLASOPLAST Kft. are responsible exclusively for the surgical procedure and the surgical planning.
The anaesthesiologist and their employer are responsible for the anaesthesiology services.
The institution providing the surgical facility is responsible for the infrastructure and its own personnel.
Each contributor bears independent liability for their own activities.
The Patient acknowledges that in the event of serious complications, the determination of liability shall be based on an expert opinion.

I/2. Data Protection Contact

Data protection contact: Annamária Miklós (e-mail: judit@vrg.hu, telephone: +36 30 219 2311)

II. Scope and Acceptance of the GTC, Formation of the Contract

1. These GTC apply to all private healthcare services provided by the Service Provider, in particular to septo-rhinoplasty (nasal septum and rhinoplasty) procedures and related consultations, examinations, surgeries, follow-up visits and post-treatments.

2. By booking an appointment, commencing the use of services, and paying the deposit of HUF 300,000 associated with booking a surgical appointment, the Patient declares that they have read and understood the contents of these GTC and accept them as binding.

3. The contract between the parties is typically formed as follows:

3.1. Consultation/treatment relationship: upon confirmation of the appointment and commencement of the consultation.

3.2. Surgical treatment relationship: (i) written recording of the surgical plan and fees, (ii) confirmation of the surgical appointment, (iii) payment of the deposit, (iv) receipt/signing of the required declarations and information sheets.

4. The Service Provider is entitled to postpone or refuse the provision of services if the Patient’s health condition, the absence of required medical records, patient safety risks, or lack of cooperation so warrant. The Service Provider may refuse to perform the surgery particularly in the following cases:

Absolute contraindications:

5. Untreated or unstable internal medical condition

6. Severe bleeding tendency, untreated coagulation disorder

7. Uncontrolled high blood pressure

8. Pregnancy

9. Childbirth within the preceding 3 months

10. Active infection, fever

11. Psychological instability, untreated body dysmorphic disorder

12. Unrealistic expectations

Relative contraindications (subject to professional assessment):

13. Smoking (cessation for at least 4 weeks prior to surgery is required)

14. Incomplete preparatory examinations

15. Medication affecting blood coagulation

16. Degree of difficulty depending on the number of prior nasal surgeries

The Patient acknowledges that a medical unsuitability determination serves patient safety.

III. Definitions (Interpretative Provisions)

1. Service Provider: KLASOPLAST Kft.

2. Patient/Client: the natural person using the healthcare services.

3. Consultation: medical examination and information session forming the basis for the treatment/surgical plan.

4. Surgery/Procedure: rhinoplasty and/or nasal septum correction surgery (septo-rhinoplasty), typically performed under general anaesthesia.

5. Surgical deposit (appointment booking fee): a deposit of HUF 300,000 serving to reserve the surgical appointment and associated resources. The deposit shall be credited towards the final surgical fee. In the event of cancellation or rescheduling for non-medical reasons within 60 days (calculated from the scheduled surgical date), the Service Provider shall be entitled to a cancellation fee/penalty, the amount of which equals the amount of the paid surgical deposit; the Service Provider is entitled to retain it.

6. Treatment-purpose photo documentation: photographs required for planning, follow-up, and quality assurance; these form part of the medical records.

7. Marketing-purpose photo documentation: photographs processed on the basis of separate, voluntary consent (anonymised, for marketing display purposes).

IV. Nature of Services, Professional Principles

1. The Service Provider considers the personal physician–patient consultation to be of paramount importance; the surgical technique most suitable for the patient is determined in every case during a personal consultation, taking into account the anatomical characteristics, facial harmony, and both aesthetic and functional considerations.

2. During the consultation, Dr. Klára Varga provides detailed information about the course of the procedure, its risks, expected results, and alternative options.

3. The Service Provider does not guarantee results, given the individual biological reactions, healing characteristics, and scarring of the human body; the performance is primarily of a duty-of-care nature.

4. The Patient acknowledges that the condition for performing the procedure is voluntary consent based on adequate information, as well as the completion of the required preparatory examinations.

V. Registration, Scheduling, Office Hours

1. The Service Provider provides healthcare services exclusively on the basis of prior appointment booking.

2. Booking a consultation: by telephone at +36 30 219 2311.

3. The Service Provider confirms the appointment; the booking becomes final upon confirmation.

4. Lateness: the Patient is obliged to arrive punctually at the scheduled time. In the event of significant lateness (more than 10 minutes), the Service Provider is entitled (depending on the schedule of the practice) to shorten, reschedule, or, in serious cases, refuse the treatment.

4.1. Repeated lateness: if the Patient arrives with significant lateness on [2 occasions within 12 months], the Service Provider is entitled to make further appointment bookings subject to an advance appointment booking fee/prepayment, or to offer the next appointment only within a restricted time slot.

4.2. Unjustified lateness: if the Patient does not notify of the lateness in advance, or the reason for the lateness clearly arises within the Patient’s sphere of interest, the Service Provider is entitled to charge a [lateness fee] and/or to enforce the proportionate lost capacity according to the current price list.

4.3. Systematic cooperation issues: if the Patient repeatedly fails to comply with the scheduling rules (lateness, late cancellations, no-shows), the Service Provider is entitled to terminate the treatment relationship with respect to further appointments and/or to provide new appointments only on a case-by-case assessment basis.

5. Appointment confirmation (consultation): The Service Provider sends a reminder 1–2 weeks before the consultation appointment. The Patient is obliged to confirm the appointment in writing by 12:00 noon on the second day following the dispatch of the reminder. If the confirmation is not received by the deadline, the Service Provider is entitled to cancel the appointment and allocate the freed capacity to another patient; a notification of the cancellation shall be sent.

6. No-show: in the event of a no-show, the Service Provider is entitled to enforce the justified cost of the lost capacity and/or to make further appointment bookings subject to advance payment.

VI. Surgical Appointment, Deposit, Resource Allocation

1. The condition for finalising the surgical appointment is the payment of a surgical deposit (appointment booking fee) of HUF 300,000. The surgical deposit shall be credited towards the final surgical fee, in accordance with the cancellation/rescheduling rules set forth in Section VII.

The parties expressly stipulate that the deposit qualifies as a deposit (foglaló) within the meaning of the Civil Code.

2. By paying the deposit, the Patient accepts: (i) these GTC, (ii) the cancellation and modification terms, (iii) acknowledges the specificities and risks of the surgical treatment.

3. Set-off: the deposit amount shall be credited towards the final surgical fee, unless otherwise agreed in writing.

4. Payment method and deadline:

I. Following the scheduling of the surgical appointment, the Service Provider sends a payment request for HUF 300,000 as a surgical deposit. Upon crediting of the amount to the bank account, the appointment booking becomes final, and the Service Provider issues an advance invoice.

II. The surgical fee shall in all cases be settled by bank transfer.

III. For the purposes of identifying the transfer, the Patient’s name or the invoice number must be indicated in the reference field.

IV. Payment currency: Payments to the bank account held at OTP Bank may be made exclusively in HUF. Payments to the Revolut account may be made in HUF, EUR, or GBP. In the case of foreign currency transfers, bank charges shall be borne by the sender, and the amount received by the Service Provider must correspond to the amount stated on the payment request/invoice; any exchange rate and banking deductions shall be borne by the Patient.

V. There is no need to send proof of transfer; the Service Provider verifies the receipt of the amount on the bank account.

VI. Bank details (transfer): Domestic transfer (OTP Bank): 11712004-29902822-00000000 – International transfer (OTP Bank): IBAN HU44 1171 2004 2990 2822 0000 0000; SWIFT/BIC OTPVHUHB – Alternative payment (Revolut): IBAN LT38 3250 0987 7733 3101; BIC REVOLT21; Revtag @klasop5bz5

5. The Patient acknowledges that the reservation of the surgical appointment and associated resources (surgical team, operating room, anaesthesia, instruments, institutional capacity) entails advance, non-reversible costs on the part of the Service Provider.

VII. Cancellation and Rescheduling Terms (Surgery)

1. Deadline for notifying rescheduling: The Patient is obliged to notify the Service Provider in writing (by e-mail) of a request to reschedule the surgical appointment no later than the 60th calendar day prior to the scheduled surgical date.

2. Consequence of rescheduling within 60 days (non-medical reason): If the Patient requests rescheduling of the surgical appointment within 60 days for non-medical reasons, the deposit associated with the booking of the surgical appointment shall be forfeited (shall not be refunded and cannot be credited).

3. Cancellation on the day of surgery / no-show: In the event of cancellation on the day of surgery or unjustified no-show, the deposit shall be forfeited.

4. Justified medical reason: If the rescheduling/cancellation is necessitated by a justified medical reason (supported by a medical certificate), the deposit may be credited towards a later appointment – within a professionally justified timeframe determined by the Service Provider.

5. Communication: general administration, information, and organisational matters may be conducted by telephone, e-mail, and messaging, including outside office hours.

Legally effective communication: the cancellation of a surgical appointment and requests for surgical appointment rescheduling (particularly in time-limited cases) shall only constitute a valid legal declaration if made by e-mail. The time of receipt in the Service Provider’s e-mail inbox shall be determinative for the calculation of deadlines.

6. Rescheduling at the Service Provider’s initiative: if the surgery is frustrated due to a reason arising within the Service Provider’s sphere, the parties shall primarily agree on a new date; failing that, the deposit shall be settled in accordance with the nature of the legal relationship.

VII/A. Right of Withdrawal and Termination

1. Consumer withdrawal/termination for distance or off-premises contracts: Where the contract is concluded between the consumer and the business at a distance or off-premises, the consumer is entitled to a 14-day right of withdrawal/termination pursuant to Government Decree 45/2014 (II. 26.), subject to the conditions and exceptions specified therein.

2. The Patient acknowledges that following the commencement of the service, the consumer may be obliged, pursuant to the provisions of the Decree, to pay a proportionate fee for the part of the service already performed.

3. This Section does not automatically create a right of withdrawal in the case of healthcare treatment relationships formed on-site (in the business premises).

VIII. Cancellation and Rescheduling Terms (Consultation, Follow-up)

1. Cancellation/rescheduling of consultation and follow-up appointments: free of charge if notified 10 working days in advance; within that period, the Service Provider is entitled to charge a [fee], in view of the lost capacity. In the event of a contagious illness, suspected infection, or fever, the Patient must not appear at the practice in person, and is obliged to cancel or reschedule the appointment immediately; the Service Provider enforces the prohibition of attendance for patient safety reasons. In the event of a contagious illness, suspected infection, or fever, the Patient is obliged to notify the cancellation/rescheduling immediately; in such cases, the Service Provider may waive the cancellation fee.

2. Provision of a new appointment: In the case of follow-up visits, the Service Provider shall offer a new appointment within a reasonable period. In the case of consultations, a new appointment may be provided for the next available slot, in accordance with the scheduling system.

3. In the event of a no-show, the Service Provider is entitled to make the next appointment subject to advance payment.

IX. Course of Service and Follow-up Framework

1. The Service Provider provides the Patient with consultation, surgical treatment, and medically indicated follow-up examinations and post-operative care in accordance with the individual treatment plan.

2. The detailed professional description of the surgery and the treatment process, risks, preparations, and post-operative requirements are set out in the separately provided “Rhinoplasty Information Sheet and Informed Consent Declaration” and the associated questionnaires; these constitute annexes/related documents of these GTC.

3. The Patient acknowledges that healing is individual, the aesthetic and functional outcome depends on multiple factors, and therefore the Service Provider does not guarantee results.

4. Follow-up appointment dates are designated by the Service Provider; the Patient is obliged to attend follow-up visits or, where justified, to reschedule the appointment in accordance with the applicable cancellation rules.

IX/1. Emergency Situations and Communication

1. In the event of suspected complications, abnormal bleeding, fever, increasing pain, respiratory deterioration, or any alarming symptom, the Patient is obliged to contact the Service Provider immediately and act in accordance with the instructions.

2. The Patient acknowledges that delayed notification impairs the effectiveness of care and increases risks.

X. Medical Substitution in the Event of Dr. Klára Varga’s Absence

1. The Patient acknowledges that the personal involvement of Dr. Klára Varga is of primary importance.

2. In the event of justified or unforeseen absence (in particular: illness, leave, professional engagement, force majeure), the Service Provider shall ensure that the Patient may consult a suitably trained physician holding specialist qualifications, who cooperates professionally with Dr. Klára Varga and with whom Dr. Klára Varga works regularly.

3. The substitute physician is entitled to perform follow-up examinations, provide justified advice, and make urgent or non-deferrable professional decisions.

4. In non-urgent cases, the Patient is entitled to defer treatment until Dr. Klára Varga’s return, provided that this does not compromise the healing process from a professional standpoint.

5. The Service Provider shall ensure the continuity of medical records and the lawfulness of data processing.

XI. Information, Consent, Questionnaire, Cooperation

1. The Patient receives detailed oral and written information prior to the procedure.

2. The condition for performing the surgery is the signing of a separate Informed Consent Declaration.

3. Prior to the surgery, the Patient is obliged to complete the required medical questionnaires and declarations and to provide truthful information (e.g. medication use, agents affecting blood coagulation, prior bleeding events, comorbidities, smoking).

4. The Patient acknowledges that every medical procedure carries risks, healing is individual, and therefore neither the aesthetic nor the functional result can be guaranteed.

5. The Patient is obliged to comply with the medical instructions and attend follow-up examinations; the Service Provider shall not be liable for consequences arising from breach of the instructions.

XI/1. Anaesthesia and Safe Return Home

1. The Patient acknowledges that following anaesthesia, they may not drive, perform hazardous activities for a specified period (typically 24 hours), and that an escort for the journey home may be required in accordance with the treatment plan.

XII. Photo Documentation, Reference and Marketing Use

1. Photo documentation may be taken during the planning and follow-up stages for the purpose of tracking the planning process and changes.

2. Treatment-purpose photographs: required for surgical planning, preparation, follow-up, complication management, and quality assurance; they form part of the medical records, with a retention period identical to that of the medical records (at least 30 years), and their deletion cannot be requested during the mandatory retention period.

3. Marketing-purpose photographs: may be used exclusively on the basis of separate, voluntary consent for “before–after” presentation purposes, excluding features that would allow the identification of the Patient (in particular: by obscuring facial details or using cropping/angles that prevent identification). The refusal or subsequent withdrawal of consent shall not affect the Patient’s treatment.

4. The retention period for marketing-purpose photographs is, according to the declaration, until withdrawal of consent, but no longer than 2 years from the last use; upon withdrawal of consent, the Service Provider shall cease display on the website and other proprietary platforms without undue delay, but no later than within [15] calendar days.

XIII. Fee Payment, Invoicing, Late Payment

1. The fees for services are determined on the basis of an individual price quotation.

2. The final amount of the surgical fee is communicated by the Service Provider in writing (price quotation/payment request) prior to the surgery, as a general rule no later than 30 days before the scheduled surgical date. If less than 30 days are available between the booking and the surgical date, the Service Provider shall send the price quotation/payment request as soon as possible, following the availability of the data necessary for surgical preparation. The surgery may only be performed after the communication and acceptance of the final fee.

3. The Service Provider issues an invoice for the full surgical fee prior to the surgery, in which the previously paid deposit is credited. The Patient is obliged to ensure that the surgical fee – net of the deposit – is credited to the Service Provider’s bank account no later than the 1st calendar day prior to the surgery; failing this, the Service Provider may refuse to perform the surgery or reschedule the date. Consultations involving planning and follow-up visits are subject to fees in accordance with the current price list.

4. In the event of late payment, the Service Provider is entitled to charge default interest in accordance with the provisions of the Civil Code.

5. The Service Provider issues an invoice/receipt for payments received; invoicing and accounting data are retained for 8 years.

6. Instalment payments: An instalment payment option may be requested on the basis of an individual agreement. The conditions of instalment payments are determined individually by the Service Provider and recorded in writing.

7. Price changes, validity of price quotation: Following the consultation, the Patient may receive a price quotation, which is informative in nature and has limited temporal validity. If more than 3 months elapse between the date of the price quotation and the surgical date, the Service Provider is entitled to review the surgical fee prior to the surgery and to communicate a revised final price quotation based on the prevailing fees and surgical venue/anaesthesiology/institutional costs. The surgery may only be performed after the Patient’s acceptance of the final (revised, if applicable) price quotation communicated prior to the surgery.

8. Foreign Patients: For foreign Patients, fees may also be denominated in EUR or GBP; the exchange rate shall be the official foreign exchange rate of the Hungarian National Bank on the date of invoice issuance.

9. Cancellation and refund: In the event of a refund, the Service Provider shall transfer the amount to the bank account specified by the Patient in their written instruction within 8 working days. The instruction must include the name of the beneficiary and the account number/IBAN.

XIV. Data Protection and Confidentiality (GTC-Level Summary)

1. The Service Provider processes the Patient’s personal and health data in accordance with the applicable data protection and healthcare data processing regulations; the detailed rules are set out in the Data Protection Notice and Consent Declaration.

2. The mandatory retention period for medical records is at least 30 years, and for discharge summaries at least 50 years; the deletion of medical records cannot be requested during the mandatory retention period.

3. Data reporting to the EESZT (Electronic Health Service Space) is a statutory obligation; the necessary documents (e.g. outpatient record, discharge summary, surgical report) are uploaded.

4. The Service Provider may use an electronic patient record system (e.g. Cloudent) in the capacity of a data processor.

5. Communication data (e-mail, SMS) may be retained for 2 years for the purposes of legal disputes/complaints.

6. Contributors involved in the surgical treatment (anaesthesiologist, provider of the surgical facility) may act as independent data controllers within the scope of their own activities.

7. The procedure, deadlines, and the possibility of recourse to the NAIH (National Authority for Data Protection and Freedom of Information)/courts for the exercise of the Patient’s data protection rights are set out in the detailed data protection document.

XIV/A. Issuance of Copies of Medical Records

1. Request: The Patient is entitled to request the issuance of a copy of their medical records in writing (by e-mail or letter).

2. Issuance deadline: The Service Provider shall ensure the issuance of the copy within 5 working days of the request.

3. Fee: The first copy issuance is free of charge. In the case of repeated requests, the Service Provider is entitled to charge a cost-recovery fee (HUF 100/page).

4. Method of issuance: The records are issued electronically (in PDF format, by e-mail) or in hard copy, as requested by the Patient.

5. Request by next of kin: The conditions for issuance to next of kin are governed by the applicable legislation and the Data Protection Notice.

XV. Liability, Complications, Correction/Revision

1. The Service Provider is liable for treatment in accordance with professional standards; individual variability in healing, scarring characteristics, and biological reactions do not in themselves constitute defective performance.

2. The Patient is obliged to report suspected complications immediately and to comply with medical instructions; failure to cooperate significantly increases risk.

3. If correction/revision becomes necessary, the professional justification, timing, and cost allocation shall be recorded by the Service Provider in a separate notice and individual agreement.

4. The rights to assert claims regarding the results of procedures, as provided by law, are mandatory; these GTC do not exclude or limit any mandatory liability rules.

5. Correction timeframe: Assessment of the final result is possible after 12 months following surgery. During this period, the nose heals, swelling subsides, and scarring takes place.

6. Conditions for correction (based on individual agreement): If, following the conclusion of the healing process, a corrective procedure may be warranted in the professional medical judgement of the Service Provider, the necessity, professional content, timing, venue, and cost allocation thereof shall in all cases be determined by the parties in a separate, written individual agreement. In determining the cost allocation, the parties shall take into particular account the documented professional circumstances, the Patient’s cooperation (compliance with instructions, attendance at follow-up visits), and the individual characteristics of the healing process.

7. Cases of paid correction: Change in the Patient’s subsequent aesthetic preferences – Trauma, accident – Non-compliance with medical instructions – Individual variability of the natural healing process – Individual biological reactions (scarring, asymmetry)

8. Professional assessment of correction: The necessity and method of correction shall be decided by Dr. Klára Varga on the basis of professional considerations, and if necessary, on the basis of further consultations and documentation.

9. The Service Provider is not obliged to perform a correction/revision if, in the professional medical judgement of Dr. Klára Varga, it is not warranted, it entails disproportionate risk relative to the expected result, or the request is based solely on subjective aesthetic preference. Millimetre-scale deviations, micro-asymmetries, and scarring variations occurring during the healing process do not in themselves constitute defective performance.

10. Timing of revision: Minor corrections may be performed at the earliest 6–9 months after surgery; major revisions after 12–18 months.

XVI. Complaint Handling

1. Channels for filing complaints:

e-mail: judit@vrg.hu

postal address: 1137 Budapest, Katona József utca 41. fszt. 2.

telephone: +36 30 219 2311

2. The Service Provider shall investigate the complaint and respond in writing within 45 days.

3. In the case of data protection-related complaints, the Patient may also use the remedies specified in the Data Protection Notice (NAIH, court).

XVII. Special Rules Applicable to Minor Patients

1. In the case of a minor patient, the required declarations shall be made by the legal representative(s), and the documentation shall be completed and signed in the order specified in the declaration.

2. The detailed rules on the data processing of minors are set out in the Data Protection Notice.

XVIII. Force Majeure, Modifications for Operational Reasons

1. In the event of force majeure and extraordinary circumstances (e.g. regulatory restrictions, institutional shutdown, unavoidable surgical delay), the Service Provider is entitled to reschedule the appointment; the Patient shall be notified within a reasonable timeframe.

2. The parties shall primarily agree on a new date; the principles of Sections VI–VII shall apply to the settlement.

XVIII/A. Termination of the Contract

1. Ordinary termination: The contract terminates upon the completion of the service and the settlement of the final invoice.

2. Termination by withdrawal: In accordance with Section VII/A.

3. Termination by notice: In accordance with Sections VI–VII.

4. Termination by agreement: The parties may terminate the contract at any time by mutual agreement; the settlement shall be recorded individually.

5. Subsequent claims: The Patient is obliged to report objections, complaints, or suspected complications without delay in the interest of patient safety and effectiveness. These GTC do not limit the deadline or conditions for asserting claims based on legislation.

6. Retention of documentation: The Service Provider’s obligation to retain documentation continues even after termination of the contract (at least 30 years).

XIX. Amendment and Publication of the GTC

1. The Service Provider is entitled to unilaterally amend the GTC; the amendment takes effect upon publication and applies to legal relationships arising after the effective date.

2. In the case of already confirmed surgical appointments, the version accepted by the parties shall prevail, except for mandatory deviating provisions of legislation.

XX. Final Provisions

1. Governing law: Hungarian law (Civil Code, healthcare legislation, consumer protection legislation).

2. Conciliation body:

In the event of a consumer dispute, the Patient is entitled to turn to the Budapest Conciliation Body:

Address: 1016 Budapest, Krisztina krt. 99.

Telephone: +36 1 488 2131

E-mail: bekelteto.testulet@bkik.hu

Website: www.bekeltetes.hu

3. Competent court: Disputes between the parties shall be adjudicated by the competent Hungarian court having jurisdiction and territorial competence; in the event of a consumer dispute, the consumer is entitled to choose a court on the basis of the jurisdictional rules provided by law.

4. Obligation to attempt settlement: The parties undertake to attempt the amicable resolution of any dispute before commencing judicial proceedings.

19 January 2026

Budapest

General Terms and Conditions